PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

COMPANY INFORMATION

Office Address
Studhawk Tools LTD
19 Colindale Avenue,

London,

NW9 5DS,

UK

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Studhawk Tools Ltd. The collective work includes works that are licensed to Studhawk Tools Ltd. Copyright 2003, Studhawk Tools Ltd ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Studhawk Tools Ltd or purchasing Studhawk Tools Ltd products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Studhawk Tools Ltd or to purchase Studhawk Tools Ltd products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Studhawk Tools Ltd. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks and trade names of Studhawk Tools Ltd used in the site are trademarks or registered trademarks of Studhawk Tools Ltd

Warranty Disclaimer
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Studhawk Tools Ltd disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Studhawk Tools Ltd does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Studhawk Tools Ltd does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Studhawk Tools Ltd shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Studhawk Tools Ltd has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Studhawk Tools Ltd product is mistakenly listed at an incorrect price, Studhawk Tools Ltd reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Studhawk Tools Ltd reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Studhawk Tools Ltd shall issue a credit to your credit card account in the amount of the incorrect price.

Term Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Studhawk Tools Ltd without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
Studhawk Tools Ltd may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Studhawk Tools Ltd.

Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Studhawk Tools Ltd products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Studhawk Tools Ltd products) must be commenced within one (1) year after the claim or cause of action arises. Studhawk Tools Ltd’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Studhawk Tools Ltd may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Studhawk Tools Ltd or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Studhawk Tools Ltd does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Studhawk Tools Ltd is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Studhawk Tools Ltd reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Studhawk Tools Ltd in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless Studhawk Tools Ltd, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Studhawk Tools Ltd may link to sites operated by third parties. However, even if the third party is affiliated with Studhawk Tools Ltd, Studhawk Tools Ltd has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Studhawk Tools Ltd. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Studhawk Tools Ltd seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

CUSTOMER ORDERS

Delivery

We service customers in the UK, European and Worldwide market. Delivery charges vary depending upon the size of your order, delivery address and tracking options. We despatch items same day on orders placed before 4pm. For UK orders items will be delivered no more than 3 working days later, in particularly busy periods like christmas please allow 2 extra working days for your item to arrive. For international orders please allow up to 7 workings days. You can nominate an alternative delivery address if this is more convenient. Simply create an alternative delivery address on our single page checkout.

Order Payment

Payment can be made using Visa, Mastercard, Visa Delta, Visa Electron, JCB, Maestro, Paypal and Google Checkout. Payment will be debited to your account before despatch of your purchase. We will take all reasonable care, in so far as it is our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from Studhawk Tools Ltd.

Returns

If a product has been damaged in transit or is faulty, please email us within 3 working days of order receipt to arrange a replacement or a refund and return of the faulty item by second class recorded post. In such cases we will refund the postage cost of returning the item and any replacement will be sent with no further P&P charge. All items must be returned in their original packaging.

Cancellation of Orders

Except during busy periods, orders are despatched same day before 4pm on weekdays. If you wish to cancel BEFORE we have despatched your goods, you must login to your account and click Change quantities/ Cancel Orders under the My Orders section. If your order has not been sent, it will be cancelled and there will be no charge whatsoever. If you are unable to login to your account please email us and we will manually do this for you. We send you a confirmation for this cancellation to be registered in time.

If you change your mind and cancel AFTER your order has been sent to you or after receiving the goods the following procedures apply :-

When you receive your order, as per the EU Distance Selling Directive, you have a “cooling off period” of 7 days to return the ordered products if you have changed your mind and wish to cancel. The goods must be returned unused, unopened and in the same condition as they were originally despatched from Studhawk Tools Ltd. We will not accept for exchange or refund any item which has been used or is not in the exact condition in which it was despatched by us.

You must contact us by e-mail to confirm which items are being returned. You will be requested to return the goods by second class post (we recommend you get Proof of Posting) and will be required to pay the cost of returning the goods. There will be no refund of the cost of returning the goods. Any free gifts associated with an item must be returned at the same time. Please return them to the address at the bottom of the page along with a note of your details and the reason for return. Refunds will be made to the original charged account within 14 days of receipt of the returned goods.

These conditions do not affect your statutory rights.

It is always helpful to know why you have changed your mind and cancelled an order.

Order Confirmation

You will be sent an e-mail confirming receipt of your order. You will receive a second e-mail once your payment has been confirmed and your order despatched. We reserve the right to decline any order. All orders are accepted subject to our Terms and Conditions of Sale.

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